Keedo

1. Information We Collect

We collect information that you provide directly to us, such as name, email address, phone number, school name, associated invoices, and payment details (amount, status, date). We also automatically collect certain technical information (device model, operating system, app version, IP address, crash logs).

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to process payments, to send you notifications and updates, and to respond to your requests and questions. We may also use this information to comply with our legal obligations and prevent fraud.

3. Information Sharing

We do not sell your personal information. We may share your information with service providers who perform services on our behalf, such as payment processing, email delivery, and data hosting. These providers are subject to strict contractual obligations of confidentiality and security. Data may be transferred and processed outside your country of residence when necessary for service delivery, in compliance with applicable laws. We may also share information when required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted via SSL/TLS and stored on secure servers compliant with industry standards (AES-256, PCI-DSS, etc.).

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. For example, certain payment data must be retained for the period required by accounting or tax legislation. You may request deletion of your data at any time, subject to legal retention requirements.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at: contact@keedohq.com. If you reside in the European Union or an equivalent jurisdiction, you may also file a complaint with your data protection authority.

7. Cookies and Tracking

We may use tracking technologies similar to cookies to analyze app usage (e.g., Firebase Analytics). You can disable certain data collection through your device or browser settings.

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last Updated' date. We encourage you to review this page regularly to stay informed about how we protect your information.

10. Contact

If you have any questions regarding this Privacy Policy, you can write to us at: 📧 contact@keedohq.com | 📍 Dakar, Senegal

Privacy Policy - Keedo